Frequently Asked Questions
Can we get your free samples?
Yes, our samples are free but the express fee is on the buyer's account. Once you confirm and place an order, we will return the fee to you.
What is the normal lead time?
For plastic products, we will send goods to you within 15-20 work days after receiving your 30% deposit. For aluminum products, the delivery time is 25-30 days.
What is your payment term?
T/T. 30% deposit, with the balance against the B/L copy within 25-30 days after departure from port.
What is your shipping method?
We will help you choose the best shipping way according to your detailed requirements, including by sea, by air, or by express.
How do you control the quality?
We make samples before mass production. Once approved, we begin mass production with 100% inspection during the process, followed by random inspection before packing.
Can colors be customized?
Yes, we provide fully customized color options for both the pump and components to match your brand requirements.