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Frequently Asked Questions
Are you a factory? Do you export directly?
Yes, we are a factory with our own production facilities and we handle all export processes directly.
How can I get a sample?
Sample orders are welcome. Please contact us to specify which samples you require so we can arrange them for you.
What is the typical leading time for orders?
Generally, the lead time is between 15 to 20 days. However, this may vary depending on the specific product type and order quantity.
What are your packing and shipping standards?
We use standard seaworthy cartons for packaging. If you have specific requirements, we are happy to accommodate them.
Can I customize the products with my own logo?
Absolutely. We offer logo customization services. Please provide your design details before placing an order to ensure accuracy.
What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 1,000 pieces, making it accessible for those looking to purchase smaller quantities for their first order.