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Service & Quality Commitment
1. Customer Support
A strong after-sale service provides customers with access to reliable and responsive customer support to resolve any issues or guidance needs after purchase.
2. Problem Resolution
Efficient processes to handle complaints, returns, repairs, or replacements effectively to ensure customer satisfaction.
3. Warranty and Guarantees
Demonstrating commitment to quality by ensuring customers are aware of warranty rights, facilitating peace of mind in their purchase.
4. Continuous Improvement
Active collection of customer feedback to identify areas of improvement and enhance future product offerings.
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Frequently Asked Questions
What sizes are available for these PP deodorant stick tubes?
We offer these cosmetic packaging tubes in three standard sizes: 30ml, 65ml, and 90ml.
Can I request a custom color for my order?
Yes, we provide fully customized colors based on Pantone references to match your brand identity.
What is the minimum order quantity (MOQ)?
The standard minimum order quantity for this model is 100,000 pieces.
Do you provide samples before I place a bulk order?
Yes, free samples are available for quality checking. For custom samples with your logo, please contact us for details.
What surface decoration options do you offer?
We offer a wide range of decorations including matte, glossy, frosted, electroplating, and water transfer printing.
What is the typical lead time for production?
The standard production lead time is approximately 20 to 30 days depending on the customization requirements.