❓ Frequently Asked Questions
Can you provide samples?
Yes, we can provide free samples, but the shipping cost will be covered by the customer's side.
Do you offer OEM services?
Yes, OEM service is provided. We can manufacture products according to your specific requirements. A Minimum Order Quantity (MOQ) may apply.
What is the typical delivery time?
For in-stock products, delivery is immediate upon payment. For non-stock items, the lead time is usually 15-25 days depending on the order volume.
What is your Minimum Order Quantity (MOQ)?
Generally, the MOQ for standard products is 1 full case. For customized packaging or products, the MOQ is typically 50 full cases.
What are your main laboratory products?
Our main product range includes pipette tips, serological pipettes, centrifuge tubes, PCR plates, and various cell culture flasks.
What payment terms do you accept?
We accept TT, 100% L/C upon providing AWB, Western Union, and Paypal.